Special Needs Care Management

Our Care Management & Advocacy Services

Care Management is a continuum of services and oversight to make sure your loved one with disabilities has a voice and is cared for. These services may be helpful as supports for you in your role as primary advocate and/or care manager for your child with special needs. Alternatively, we may be engaged as the primary care managers and advocates, for example, by the trustee of your child’s special needs trust after you have passed away or can no longer do the job.

Advocacy means a broad range of legal and non-legal matters. From a legal perspective, it can mean litigation against state or federal agencies denying benefits your loved one is entitled to; the art of persuasion with other state agencies who could provide services for your child but are not obligated to; or helping you from behind the scenes to understand how to work with your child’s school district to get the IEP you need.

From a non-legal perspective, care management can mean our staff social workers or nurses visiting your child where they live, participating in care planning meetings, assessing a difficult social or behavioral issue and recommending solutions, or determining that additional outside services could benefit your child and engaging those services, as well as arranging for your child’s trust to pay.

Often the legal and non-legal matters are both in play: for example, in assessing deficiencies in your child’s residential setting and asserting your child’s right to be treated in proper ways by staff of private agencies or residences that contract with the state. If the advocacy role we are engaged to perform is on an ongoing basis, it also means being proactive by envisioning what changes or additions in care, equipment, services, or activities could enhance and enrich your loved one’s life. And it always means listening to the person with disabilities.

Introducing Our Care Management Team

Our Care Management Team includes registered nurses, licensed clinical social workers, and intake care specialists. Their goal is helping families prepare for the future by identifying and coordinating the most beneficial and cost-effective short-term and long-term care options available.

How We Serve Families

When working with our Care Management Team, we’ll take these steps to ensure that your loved one lives out the remainder of their life with dignity, independence and a sense of wellbeing by:

  • Collaborating directly with an individual and his or her loved ones to assist with things like visits and communication.
  • Creating a plan and supporting individuals in any variety of living situations including group homes, facilities, assisted living, or on their own.
  • Applying for and coordinating public benefits such as Social Security, MassHealth, SNAP, DDS, DMH and housing benefits, to name a few.
  • Working alongside an individual and their loved ones to assist with self-advocacy, planning for long-term goals, and connecting with available public and private services.

Once your family members approve a care plan, our intake care specialist can then help coordinate the required services. After the plan is implemented, a social worker will conduct periodic wellness checks and answer any questions you might have about your loved one’s care, and help you make any desired adjustments to the care plan itself.

At Special Needs Companies, we are a committed team of care management advocates who provide compassionate legal, financial and medical care advice to families with loved ones who have special needs. To request a consultation today, please call us at 855-963-0915, or use our convenient Contact Form now.

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